Last updated: January 2026

1. Introduction

PolyHQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Information You Provide

Account information (email address, name)
Payment information (processed securely by Stripe)
Wallet addresses you choose to connect (for portfolio viewing)
Alert preferences and watchlist data

Information Collected Automatically

Usage data (pages visited, features used)
Device information (browser type, operating system)
IP address and approximate location
Cookies and similar technologies

3. How We Use Your Information

We use collected information to:

Provide and maintain the Service
Process payments and manage subscriptions
Send notifications you've requested
Improve and personalize your experience
Analyze usage patterns to improve the Service
Communicate with you about updates and support
Detect and prevent fraud or abuse

4. Information Sharing

We do not sell your personal information. We may share information with:

Service Providers: Third parties that help us operate the Service (Stripe, Supabase, Vercel)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with any merger, sale, or acquisition

5. Third-Party Services

We use the following third-party services:

Supabase: Authentication and database storage
Stripe: Payment processing
Perplexity AI: AI-powered analysis (queries are processed but not stored by us)
Vercel: Hosting and analytics

Each service has its own privacy policy governing their use of your data.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption in transit (HTTPS) and at rest
Secure authentication through Supabase
Regular security audits
Limited access to personal data

We never store your trading keys or have access to your funds.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt out of marketing communications

To exercise these rights, please use the contact form.

9. Cookies

We use cookies and similar technologies to:

Maintain your session and preferences
Analyze usage patterns
Improve the Service

You can control cookies through your browser settings.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

12. Contact Us

For questions about this Privacy Policy or our data practices, please use our contact form.